Education Customer Success Manager - Onshape
PTC(1 month ago)
About this role
The Education Customer Success Manager at PTC supports educators using Onshape, a cloud-native CAD platform, serving as a trusted advisor to assigned education accounts across the US. The role focuses on fostering adoption and satisfaction by coordinating access, support, and learning resources for schools. This is an individual contributor position reporting to the Education Customer Success & Operations Manager.
Required Skills
- Customer Onboarding
- Training Delivery
- Account Management
- Customer Retention
- CRM Tools
- Relationship Building
- Communication
- Problem Solving
- Prioritization
- Cross-Functional
Qualifications
- Bachelor's Degree in Business, Communications, Education or Related Field
About PTC
ptc.comPTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.
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