El Salvador Customer Service ES
CNX
About this role
The Advisor I, Customer Service in San Salvador handles inbound/outbound and internet customer contacts, providing support and resolving routine product and service issues. The role focuses on meeting contractual KPIs, maintaining accurate account records, and escalating or referring complex issues while working full-time in a call center environment.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$38k – $51k
per year