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EMEA Payroll Specialist I at OneSource Virtual - ApplyBlast

EMEA Payroll Specialist I

OneSource Virtual

4 months ago

4.2 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Payroll Specialist I at OneSource Virtual delivers full-service payroll processing, ticket triage, and settlement activities for high-level Workday customers. The role requires acting as a client advocate while managing escalations, creating standard operating procedures, and training new clients on payroll systems. Dedicated to providing a superior customer-facing experience, this position focuses on resolving payroll issues and supporting successful client implementations.

Responsibilities

Providing full-service payroll processing and settlement activities for managed clients
Monitoring and triaging customer inquiries to ensure service level agreement compliance
Managing escalations through root cause analysis and implementing remedial procedures
Creating and maintaining standard operating procedures for payroll clients
Training new clients on Workday payroll processing and system configurations

Skills

Qualifications

Associate's degreeCIPP Certified Payroll Professional certification

About OneSource Virtual

onesourcevirtual.com

Headquarters

Irving, Texas, United States

Company Size

501-1000 employees

Founded

2008

View Profile

OneSource Virtual (OSV) is the only Workday-exclusive partner, combining patented in-tenant technology with expert-managed services for payroll, benefits, earned wage access, and finance and accounting. Trusted by more than 1,500 Workday customers, OSV handles end-to-end payroll administration, tax filing, benefits administration, managed accounts payable, and employee financial well-being solutions — all processed directly within a customer's Workday tenant. OSV has been exclusively focused on Workday since 2008, serving as a deeply integrated partner for HR, finance, and payroll operations.