IMPACT Community Action
The Emergency Assistance Representative I works directly with customers to provide information, verify eligibility, and process applications for various assistance programs such as HEAP, CSBG, and PIPP+. The role involves conducting interviews, entering data, making referrals, and delivering compassionate customer service in a high‑volume office environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IMPACT Community Action.
20% below the average for this role
Emergency Assistance Representative I
Impact Companies
OPS Call Center Services Representative I
Florida Department of Children and Families
Economic Support Worker - Bilingual (Spanish or Arabic) - Job & Family Services
oraclecloudinfrastructure
Family Services Specialist I/II
Oklahoma
Customer Service Representative (Call Center)
Impact Companies
Call Center Services Representative I
State of Florida Information Portal