Emergency Services Telecommunicator (911)

The Emergency Services Telecommunicator serves as the critical first point of contact in the emergency response system, receiving and prioritizing emergency and non-emergency calls to coordinate resources and dispatch EMS and fire personnel. This role involves handling Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) calls using Priority Dispatch System protocols to ensure rapid and effective response throughout the community. The position requires strong communication skills and composure in a fast-paced environment to support public safety operations and patient outcomes.