EMR Helpdesk Specialist
The University of Texas at Austin Student Government(7 days ago)
About this role
The EMR Helpdesk Specialist at Dell Medical School provides technical support and customer service related to electronic medical records systems, primarily assisting patients and staff with MyChart access and basic troubleshooting. The role involves documenting interactions, supporting digital health initiatives, and collaborating with IT and clinical teams to enhance patient experience.
Required Skills
- Customer Service
- Helpdesk Support
- Epic MyChart
- Troubleshooting
- Electronic Medical Records
- CRM
- Phone Support
- Digital Health
- Technical Support
- Communication
Qualifications
- High School Diploma
- Two years of customer service or technical support experience
About The University of Texas at Austin Student Government
utsg.orgN/A
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