EMR Helpdesk Supervisor
The University of Texas at Austin Student Government(4 days ago)
About this role
The EMR Helpdesk Supervisor oversees the daily operations of the healthcare IT helpdesk team supporting Epic EMR and patient portal users. They lead staff, ensure quality service, manage escalations, and support digital health initiatives to promote a positive patient and provider experience.
Required Skills
- helpdesk
- Epic
- Troubleshooting
- Customer Service
- Team Leadership
- Knowledge Base
- Ticketing Systems
- Digital Health
- Patient Portal
- Quality Assurance
About The University of Texas at Austin Student Government
utsg.orgN/A
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