Lumentum
The End User Services Manager, North America leads regional IT service delivery and desktop support teams across multiple sites, ensuring high-quality service and continuous improvement. This role involves managing escalations, implementing global IT initiatives, and fostering a culture of service excellence and accountability. The position requires strong leadership, cross-functional collaboration, and expertise in enterprise Microsoft platforms and ITSM processes.
Headquarters
San Jose, California, United States
Company Size
5001-10000 employees
Founded
2015
Discover how Lumentum enables innovation through optical and photonic technologies for cloud networking, 3D sensing, lasers, and advanced manufacturing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lumentum.
Lumentum didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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