The Vanguard Group, Inc.
The End User Support Analyst, Specialist role provides critical tier technical support, troubleshooting hardware and software issues, and resolving connectivity incidents for users. The position requires managing support hotline calls, documenting issues thoroughly, and escalating complex problems while maintaining a customer-centric approach. The role also involves onsite support during core hours and off-hours coverage for critical infrastructure initiatives.
Headquarters
Valley Forge, Pennsylvania, United States
Company Size
10001+ employees
Founded
1975
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Vanguard Group, Inc..
The Vanguard Group, Inc. didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role
Vanguard (NYSE: CME) reports 36.25M shares, cites 01/12/2026 realignment
1 week ago