End User Training Lead / Training Lead

The End User Training Lead oversees the organization's training and learning portfolio to ensure employees have the skills needed to effectively use mission-critical systems and processes. This role leads the assessment of training needs, aligns learning objectives with business goals, and prioritizes programs that support the adoption of new tools and services in a federal IT environment. The position directs the design and delivery of blended learning solutions while managing and mentoring a team of trainers.