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Engagement Director at Fiserv - ApplyBlast

Engagement Director

Fiserv

4 months ago

3.0 on Glassdoor

Michigan

Onsite

Full Time

Senior

0 applicants

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About this role

As an Engagement Director at Fiserv, you will lead strategic business relationships with a portfolio of financial services clients, driving account growth and ensuring high-quality service delivery. This role involves creating growth strategies, managing contract renewals, and collaborating with sales and operational teams to expand solutions within assigned accounts. You will act as a primary point of contact, manage project kickoffs, and negotiate with executive leadership to meet organizational capabilities and client objectives.

Responsibilities

Develop and execute growth strategies for assigned client portfolios
Negotiate contract renewals and identify new business opportunities
Lead project kickoffs and oversee service delivery timelines
Act as primary escalation point to resolve client issues
Collaborate with cross-functional teams to deliver seamless experiences

Skills

Qualifications

Bachelor's degree in Business or Project Management10+ years of experience in specific practice area5+ years in account management or client engagement

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

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Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.