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© All Rights Reserved. ApplyBlast.com
Ericsson
This role involves providing 24/7 domain support for automated operations, including technical diagnosis, routine resource fulfillment, and field technical support for microwave systems. The position requires handling customer inquiries via email and phone while ensuring timely issue resolution within defined SLAs. The specialist will also be responsible for preventive maintenance activities and generating daily shift reports on handled issues.
Ericsson is a Swedish multinational telecommunications company that designs, builds and operates mobile and fixed broadband networks and sells related equipment and services to carriers and enterprises. Its offerings span radio access networks (RAN), 5G core and transport, cloud‑native software, OSS/BSS, managed services, private networks, and IoT solutions, with a strong emphasis on 5G deployment and network automation. Ericsson combines hardware, software and professional services to support large‑scale network rollouts, optimization and operation worldwide. It is a major contributor to telecom standards and R&D, widely chosen for its global scale, patent portfolio and carrier expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ericsson.
Ericsson didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role