Engineering Manager, ML & Optimization Systems
Agero
About this role
The Data Science / ML Engineering Manager at Agero is a leadership role that involves managing a team of Data Scientists, ML Engineers, and Software Engineers to develop and operate a next-generation Dispatch Optimization platform. This position requires deep expertise in Data Science, Machine Learning, and Operations Research, aimed at transforming model outputs into effective dispatch decisions that enhance cost efficiency and service levels.
Skills
Qualifications
About Agero
agero.comAgero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.
Recent company news
Business WireKeyMe Locksmiths and Agero Team Up to Expand Vehicle Lockout Assistance Nationwide
2 weeks ago
Auto RemarketingFormer Safelite CEO Feeney becomes latest addition to Agero’s board of advisors
Jan 9, 2026
Business WireVirginia Farm Bureau Insurance and Agero Unite to Provide Policyholders with Fast, Reliable Roadside Assistance
1 month ago
Business WireAuto Industry Leader Tom Feeney Joins Agero’s Board of Advisors
Jan 8, 2026
Life Insurance InternationalNICB, Agero collaborate to tackle insurance fraud
Jun 13, 2024
About Agero
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Agero.
Salary
$150k – $200k
per year
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