Remote - Roadside Assistance, Customer Service Representative
Agero(1 day ago)
About this role
Agero is a leading provider of digital driver assistance services, aiming to improve the vehicle ownership experience through technology and customer support. They are hiring for remote customer service roles in roadside assistance to assist customers during vehicle emergencies and coordinate help efficiently.
Required Skills
- Customer Service
- Dispatch
- Empathy
- Active Listening
- Problem Solving
- Digital Tools
- Remote Work
- Communication
- Multitasking
- Technical Proficiency
About Agero
agero.comAgero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.
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