Engineering

This dual product/customer focused position acts as a technical liaison between the Cummins field service organization and the Engineering, Quality, and Manufacturing organizations to proactively identify, define, and prioritize product issues and to implement both short-term and long-term solutions. The role involves investigating product test system and process problems, supporting product problem-solving processes, and collaborating with technical experts to implement final product resolutions. It also includes supporting the service channel for efficient service events and contributing to large-scale development or issue resolution projects. The position requires field investigation, technical service information, and product failure reporting skills, with a focus on driving results and effective communication.