Enterprise Architect - MS D365

TTEC Digital(2 years ago)

RemoteFull TimeSenior$180,000 - $210,000Information Technology

About this role

The Enterprise Architect at TTEC Digital leads large-scale customer experience and enterprise transformation initiatives for Microsoft-centric environments. The role focuses on defining architecture vision and roadmaps, governing complex multi-workstream implementations, and ensuring optimal technical solutions align with client business challenges. It is highly client-facing, operating as a trusted advisor to executive stakeholders, and is embedded within TTEC Digital’s award-winning Microsoft practice. The position also contributes thought leadership internally and externally, supporting TTEC Digital’s broader CX transformation strategy.

View Original Listing

Required Skills

Client Engagement
Solution Architecture
Enterprise Transformation
CX Strategy
Architecture Governance
Roadmap Development
Executive Communication
Consultative Selling
Project Leadership
Requirements Elicitation

+25 more

Qualifications

Microsoft D365 Certifications

About TTEC Digital

ttecdigital.com

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.