Otter
An Enterprise Customer Success Manager at Otter helps restaurateurs succeed in online food delivery by driving business outcomes through strategic partnership, data-driven insights, and deep product knowledge. The role involves acting as a trusted advisor to enterprise customers, managing complex relationships, and delivering tangible value through problem-solving and customer advocacy.
Headquarters
Los Angeles, California, United States
Company Size
1001-5000 employees
Founded
2020
Otter is a multichannel point-of-sale and restaurant operating system that centralizes apps, orders and analytics into a single “mission control” platform. It unifies third‑party integrations and delivery channels so restaurants can manage orders and operations more efficiently and profitably. Otter is aimed at restaurants looking to simplify their tech stack, consolidate data, and streamline multi‑channel ordering and reporting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Otter.
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