Enterprise Customer Success Manager

Prophecy

2 months ago

3.9 on Glassdoor

Manchester, United Kingdom

Hybrid

Full Time

Senior

1 applicant

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About this role

The Customer Success Manager at Prophecy is a post-sale technical lead focused on ensuring enterprise customers realize measurable productivity gains from the company’s AI-native data platform. The role combines technical expertise in modern data stacks with project management and advisory responsibilities to drive adoption, prevent churn, and support renewals. The CSM partners with internal teams and customer executives to align product value with customer roadmaps and influence the product direction.

Skills

About Prophecy

prophecy.ai

Prophecy is an AI-first data prep and analysis platform that transforms raw data into actionable insights using reusable AI pipelines. It automates ingestion, cleaning, transformation, and exploratory analysis so data teams can build, iterate on, and deploy analytics faster. The platform integrates with common data sources and tooling and offers both code-first and higher-level interfaces for collaboration. Organizations use Prophecy to improve data quality, shorten time‑to‑insight, and scale analytics across teams.

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