Enterprise Customer Success Manager
TheyDo
About this role
TheyDo is seeking an Enterprise Customer Success Manager to serve as a strategic partner for large enterprise clients, guiding them through journey management transformation and ensuring measurable business impact. The role involves collaboration with cross-functional teams, executive engagement, and driving growth through renewals and expansion.
Skills
About TheyDo
www.theydo.comTheyDo is an AI Journey Management Platform designed to unify customer insights across enterprises, enabling businesses to make informed decisions based on the nuances of customer journeys. The platform connects data from various sources, breaking down silos to enhance collaboration while aligning customer needs with business outcomes. TheyDo empowers organizations to effectively track and prioritize customer experiences, ensuring that valuable insights are leveraged for continuous improvement and impact. Users can drive business transformation and increase productivity by harnessing insights in real time, ultimately leading to better customer engagement and satisfaction.
Recent company news
Retail Technology Innovation HubDick’s Sporting Goods taps TheyDo AI journey management tech, Bill Staikos joins as advisor
Aug 21, 2025
The Next WebTheyDo bags €31M to solve 'century's biggest business problem'
Mar 14, 2024
TechCrunchTheyDo fires the starting gun on the race to own the customer journey
Dec 13, 2022
Tech Funding NewsTheyDo snaps $34M funding to transform customer journey management
Mar 14, 2024
Pulse 2.0TheyDo: Customer Journey Management Company Raises $34 Million
Mar 18, 2024
About TheyDo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TheyDo.
Salary
$153k – $170k
per year