Gravyty

Enterprise Customer Success Manager

Gravyty

18 days ago
Remote
Full Time
Senior
0 applicants
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Gravyty
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About this role

An Enterprise Customer Success Manager at Gravyty focuses on driving adoption, retention, and institutional impact for higher education clients. The role involves managing executive relationships, providing strategic insights, and ensuring customer success through tailored solutions.

Skills

Qualifications

5+ years of Customer Success, Account Management, or Consulting experienceExperience with CRM and CS platforms (Salesforce, Gainsight, HubSpot)
Gravyty

About Gravyty

gravyty.com

Gravyty provides AI-powered engagement and fundraising software built specifically for colleges and universities, helping advancement teams identify high-value prospects, personalize outreach, and automate routine fundraising tasks. The platform combines predictive analytics, generative AI for tailored communications, and prospect scoring to surface opportunities and streamline gift officer workflows. Institutions use Gravyty to boost donor engagement and fundraising productivity across major gifts and annual giving programs. Gravyty positions itself as an AI-first partner for modernizing higher-ed advancement operations.

About Gravyty

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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