Manager, Mid-Market Customer Success
Gravyty
About this role
The Manager of Mid-Market Customer Success at Gravyty is responsible for leading and developing a high-performing customer success team, managing a portfolio of accounts, and implementing scalable engagement strategies to drive customer outcomes and growth in the nonprofit and education sectors.
Skills
About Gravyty
gravyty.comGravyty provides AI-powered engagement and fundraising software built specifically for colleges and universities, helping advancement teams identify high-value prospects, personalize outreach, and automate routine fundraising tasks. The platform combines predictive analytics, generative AI for tailored communications, and prospect scoring to surface opportunities and streamline gift officer workflows. Institutions use Gravyty to boost donor engagement and fundraising productivity across major gifts and annual giving programs. Gravyty positions itself as an AI-first partner for modernizing higher-ed advancement operations.
About Gravyty
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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