Enterprise Customer Success Manager
Narvar
About this role
An Enterprise Customer Success Manager at Narvar helps scale the customer base by managing client relationships, ensuring satisfaction, and driving growth. The role involves working closely with cross-functional teams to enhance client experiences and support business objectives.
Skills
Qualifications
About Narvar
narvar.comNarvar is a post-purchase customer experience platform that helps retailers personalize and optimize the “beyond buy” journey. Its IRIS™ intelligence analyzes billions of data points to create tailored post-purchase experiences—covering order tracking, notifications, returns and delivery communications—that boost customer loyalty and operational efficiency. The platform combines analytics, automation and messaging to drive sustainable retail growth across channels. Narvar serves global retailers from offices in San Mateo, London, Tokyo and India.
Recent company news
Business InsiderReturns Tech Company Narvar Launches Pickup Service
Mar 7, 2022
PR NewswireNarvar Named To Fast Company's Annual List of the World's Most Innovative Companies for the Third Time
Mar 8, 2022
ADWEEKWalgreens Partners With Narvar to Make Online Shopping and In-Store Pickup Easier
Apr 17, 2019
Yahoo FinanceNarvar Names Harish Mohan as President and Chief Revenue Officer to Boost Global Expansion
Jan 6, 2025
Retail DivePost-purchase firm Narvar raises $30M
Aug 29, 2018
About Narvar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Narvar.
Salary
$125k – $175k
per year