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Enterprise Customer Success Manager at CENTRIC SOFTWARE INC - ApplyBlast

Enterprise Customer Success Manager

CENTRIC SOFTWARE INC

5 months ago

Remote

Full Time

Senior

0 applicants

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About this role

Enterprise Customer Success Manager at Centric Software supports and grows strategic enterprise customers across North America, focusing on executive relationships, adoption, renewals, and strategic growth opportunities.

Responsibilities

Build and manage trusted relationships with senior stakeholders and executives
Serve as a strategic advisor to align Centric PLM solutions with business goals
Develop deep understanding of customer business structures and initiatives
Maintain multi-threaded relationships across various departments
Lead executive check-ins and account reviews

Skills

Qualifications

6+ years of experience in Customer Success, Strategic Account Management, or Enterprise Account ManagementProven experience managing enterprise SaaS or enterprise software customersDemonstrated success in renewals, churn reduction, and account expansionStrong executive presence and ability to engage senior leadersExperience managing complex, multi-stakeholder enterprise relationships

About CENTRIC SOFTWARE INC

centricsoftware.com

Headquarters

Campbell, California, United States

Company Size

501-1000 employees

Founded

2004

View Profile

Centric Software is a provider of cloud-native Product Lifecycle Management (PLM), planning and pricing solutions for brands, retailers and manufacturers. Its Centric PLM and associated planning/pricing products centralize product development, sourcing, merchandising, digital assets and price/assortment decisions to accelerate time-to-market, reduce costs and improve cross‑team collaboration. Focused on fashion, footwear, luxury, retail and consumer goods industries, Centric delivers configurable SaaS with integrations and analytics tailored to industry workflows. The company positions its platform to drive operational efficiency, faster innovation and better commercial outcomes for global brands and retailers.