Enterprise Customer Success Manager

The Enterprise Customer Success Manager serves as a strategic partner for enterprise clients across the Asia-Pacific region, focusing on driving product adoption, delivering measurable business outcomes, and building lasting relationships with legal and professional services organizations. This role owns the end-to-end post-sales experience for high-value accounts, from onboarding through renewal and expansion, while partnering with Sales, Product, and Legal Engineering teams. The position requires managing complex multi-stakeholder initiatives and influencing the product roadmap to align with customer needs in a rapidly growing market.