Criteria Corp
The Enterprise Customer Success Manager owns and nurtures relationships with enterprise-sized customers, serving as a trusted advisor to C-suite executives to drive measurable business outcomes and long-term partnership success. This role involves managing a portfolio of accounts, developing success plans, and ensuring customer health, adoption, and retention. The position requires collaborating with internal teams to address customer needs and proactively managing risks to support on-time renewals and expansion opportunities.
Headquarters
West Hollywood, California, United States
Company Size
51-200 employees
Founded
2006
Criteria (Criteria Corp) is a talent-assessment platform that helps organizations make evidence-based hiring and talent decisions using pre-employment assessments, video interviewing, and talent development tools. The SaaS platform includes cognitive aptitude, personality, emotional intelligence, skills and game-based tests, AI proctoring, interview management and interview intelligence, plus development products like TEAMscan and manager check-ins. Serving small businesses to enterprises, Criteria emphasizes rigorous, science-backed assessments, ATS integrations, analytics, and customer support to improve hiring quality, reduce turnover, and measure ROI.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Criteria Corp.