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Criteria Corp
The Enterprise Customer Success Manager is responsible for owning and nurturing relationships with a portfolio of 50-70 enterprise-level accounts valued at approximately $2.5M in annual recurring revenue. Acting as a trusted advisor to C-suite and senior stakeholders, the role drives measurable business outcomes, ensures long-term retention, and influences net revenue growth. The incumbent collaborates cross-functionally to execute account strategies, identify expansion opportunities, and proactively manage client health and renewal forecasts.
Headquarters
West Hollywood, California, United States
Company Size
51-200 employees
Founded
2006
Criteria (Criteria Corp) is a talent-assessment platform that helps organizations make evidence-based hiring and talent decisions using pre-employment assessments, video interviewing, and talent development tools. The SaaS platform includes cognitive aptitude, personality, emotional intelligence, skills and game-based tests, AI proctoring, interview management and interview intelligence, plus development products like TEAMscan and manager check-ins. Serving small businesses to enterprises, Criteria emphasizes rigorous, science-backed assessments, ATS integrations, analytics, and customer support to improve hiring quality, reduce turnover, and measure ROI.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Criteria Corp.
Criteria Corp didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role