Spellbook
The Enterprise Customer Success Manager at Spellbook is responsible for managing a portfolio of large, complex enterprise accounts to drive adoption, retention, and long-term success. This role involves leading structured onboarding projects, conducting discovery to understand legal workflows, and building strong relationships with senior legal and executive stakeholders. The position requires proactive account management, running quarterly business reviews to demonstrate ROI, and collaborating with internal teams to advocate for customer needs.
Spellbook is the #1 Legal AI for transactional lawyers. Using GPT-5, Claude, and leading LLMs to review contracts, right in Microsoft Word.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Spellbook.
42% above the average for this role