ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Enterprise Customer Success Manager at MERGE - ApplyBlast

Enterprise Customer Success Manager

MERGE

2 days ago

3.2 on Glassdoor

New York, New York, United States

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Enterprise Customer Success Manager manages the post-sales journey for up to 30 enterprise customers, focusing on onboarding, adoption, and contract renewals. This role involves collaborating with technical stakeholders to resolve issues swiftly and ensuring high levels of customer satisfaction. The position requires acting as an extension of the customer's team while driving effective outcomes through autonomy and process innovation.

Responsibilities

Manage post-sales customer journey from onboarding to renewal
Escalate and resolve technical issues with enterprise stakeholders
Drive customer satisfaction and support contract renewals

Skills

About MERGE

merge.dev

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

Merge provides fast, secure integration infrastructure and agent tooling that lets products and AI agents connect to thousands of third‑party tools. The platform offers customer‑facing integrations and an "Agent Handler" for securely connecting frontier LLMs, Fortune 500 customers, and B2B SaaS companies to external systems. Merge emphasizes speed, security, and pre‑built connectors to simplify embedding integrations into products and enabling agents to act on users' behalf.