MERGE
The Technical Support Engineer at Merge provides high-quality support to customers and prospects, troubleshooting technical issues and assisting with product integrations. This role involves collaborating with engineering and platform teams to debug issues, prioritize customer requests, and contribute to the company's knowledge base. The position offers direct impact on product offerings and includes participation in an on-call rotation for critical incidents.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Merge provides fast, secure integration infrastructure and agent tooling that lets products and AI agents connect to thousands of third‑party tools. The platform offers customer‑facing integrations and an "Agent Handler" for securely connecting frontier LLMs, Fortune 500 customers, and B2B SaaS companies to external systems. Merge emphasizes speed, security, and pre‑built connectors to simplify embedding integrations into products and enabling agents to act on users' behalf.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MERGE.
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