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Enterprise Implementation Manager at Gorgias - ApplyBlast

Enterprise Implementation Manager

Gorgias

2 months ago

3.4 on Glassdoor

Toronto, Ontario, Canada

Onsite

Full Time

Manager

0 applicants

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About this role

The Enterprise Implementation Manager at Gorgias will guide high‑GMV merchants through the full implementation lifecycle, from pre‑sales discovery and data migration to custom AI Agent builds and post‑launch adoption. The role focuses on project management, consultative solution design, and driving AI automation to achieve measurable outcomes for enterprise customers.

Responsibilities

Drive enterprise merchants through end‑to‑end implementation and launch
Manage cross‑functional project timelines and custom AI Agent builds
Ensure product adoption and achieve AI automation targets

Skills

About Gorgias

gorgias.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

View Profile

Gorgias is a conversational AI platform and helpdesk built specifically for eCommerce, enabling businesses to automate customer support and drive sales through a unified inbox across email, chat, SMS, social media, and more. It features an AI Agent pre-trained on over 1 billion conversations that can resolve 60% of support inquiries automatically, while integrating natively with Shopify and 300+ other tools to provide full store context within every conversation. Trusted by over 17,000 eCommerce brands worldwide, Gorgias helps support teams turn customer interactions into measurable revenue.