Aleut Federal
The Enterprise Service Desk Technician provides Tier 1 support to over 30,000 enterprise users, handling ticket creation, initial troubleshooting, and documentation of incidents. The role involves managing user accounts, provisioning communication tools, contributing to knowledge base articles, and ensuring customer satisfaction while adhering to standard operating procedures.
Headquarters
Reston, Virginia, United States
Aleut Federal, LLC is an Alaska Native Corporation (ANC) entity of The Aleut Corporation that manages federal services through a portfolio of SBA-certified 8(a) subsidiaries. The company delivers a broad range of capabilities including cybersecurity, technology modernization, mission support, construction, and environmental management to government clients. As an ANC, Aleut Federal can receive sole-source federal contracts up to $100 million, offering a streamlined procurement process for mission-critical services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aleut Federal.
12% below the average for this role