Enterprise Support Engineer, APAC

Jamf(13 days ago)

HybridFull TimeMedior$99,546 - $132,244 (estimated)Support

About this role

The Enterprise Support Engineer (ESE) at Jamf is a technical escalation and primary contact for Premium Support and strategically valuable customers, ensuring successful deployment and ongoing operation of Jamf products. The role focuses on supporting installation, performance, integration, and advanced troubleshooting across Jamf and related technologies. The ESE partners with customer success, product, and engineering teams to resolve issues, drive product improvements, and maintain customer satisfaction and retention.

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Required Skills

Troubleshooting
Root Cause
Log Analysis
APIs
Integrations
Cloud Infrastructure
Networking
SQL
Scripting
Communication

+2 more

Qualifications

Bachelors Degree
Jamf 400
Jamf 370

About Jamf

jamf.com

Jamf is a software company that specializes in Apple device management, helping organizations deploy, configure, secure, and inventory Macs, iPhones, iPads and Apple TVs. Its product suite includes Jamf Pro (enterprise device management), Jamf School (education), Jamf Now (small business), Jamf Connect (identity/access), Jamf Protect (endpoint security) and related tools for content filtering and Mac-focused workflows. Jamf integrates with Apple services like Apple Business and School Manager to enable zero‑touch deployment, app distribution, compliance and ongoing lifecycle management. Organizations in education, healthcare, government and enterprise choose Jamf for its Apple-focused expertise and security-first management capabilities.