OpenText
The Enterprise Support Manager/Service Account Manager role at OpenText serves as a dedicated contact for enterprise clients to manage complex hybrid software environments, drive customer success, and foster account growth. This position involves building relationships with client stakeholders, coordinating internal technical support, delivering quarterly business reviews, and identifying upselling opportunities to ensure high retention and satisfaction. Candidates act as ambassadors for the company, bridging the gap between client needs and OpenText's Product Management and R&D teams.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
34% below the average for this role
1 month ago