Enterprise Support Office Triage Team

The Florida Department of Children and Families is seeking a career-focused and highly organized individual to join the Enterprise Support Office Triage Team at the Tallahassee headquarters. This internal position focuses on resolving escalated customer issues with professionalism, empathy, and accuracy while maintaining high-quality service standards. The role involves handling sensitive inquiries via phone, email, and walk-ins, requiring strong multitasking and conflict resolution skills.