Enterprise Support Specialist, Korean Speaking

Figma(1 month ago)

HybridFull TimeMedior$87,600 - $127,800Product Support

About this role

The Enterprise Specialist on Figma’s Product Support team partners with the Enterprise Support Manager to define and scale exceptional support for Figma’s largest customers. The role focuses on diagnosing technical issues, advocating for customers internally, and collaborating with Sales, Product, and Engineering to improve product and processes. Candidates must be fluent in Japanese, Korean, or Portuguese and able to represent customer needs across teams.

View Original Listing

Required Skills

Technical Support
Enterprise Support
Product Expertise
Case Ownership
Sales Collaboration
Escalation Handling
System Administration
Trend Analysis
Stakeholder Advocacy
Process Automation

+5 more

About Figma

figma.com

Figma is a cloud-based collaborative interface design platform that lets teams design, prototype, and ship digital products in one place. It combines vector design tools, interactive prototyping, real-time co-editing, component-based design systems, and FigJam whiteboarding to streamline ideation through handoff. Browser-first with desktop apps, Figma supports plugins, integrations, and developer workflows so designers, engineers, and stakeholders can iterate and give feedback together. Widely adopted by startups and enterprises, it emphasizes collaboration, consistency, and scalable design workflows with enterprise-grade features.