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Technical Support Engineer - EMEA at Amplitude - ApplyBlast

Technical Support Engineer - EMEA

Amplitude

10 months ago

3.8 on Glassdoor

Remote

Full Time

Medior

1 applicant

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About this role

The Technical Support Engineer provides enterprise-level technical assistance and product expertise to help customers adopt and succeed with Amplitude. The role focuses on diagnosing and resolving customer issues, advocating for customer needs across Product and Engineering, and contributing to documentation and improvements that help the company scale. This position also participates in on-call rotations and supports high-quality customer experiences throughout the customer lifecycle.

Skills

Qualifications

Bachelor's Degree

About Amplitude

amplitude.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Amplitude is an AI-powered analytics platform that helps product teams build self-improving products by integrating AI into every step of the development process. It offers a comprehensive suite including product and marketing analytics, session replay, heatmaps, feature experimentation, guides and surveys, AI agents, AI feedback, and agent analytics to help teams understand user behavior, run experiments, and drive growth. Amplitude serves startups and enterprises across industries and integrates with popular AI development tools and data stacks via SDKs, APIs, and MCP support.