Entry Level Support Engineer
New Era Technology(10 hours ago)
About this role
Kickstart your IT career by providing face-to-face technical support and troubleshooting for clients in the education sector. The role involves diagnosing issues, managing tickets, and collaborating with teams to resolve problems, with opportunities for growth and development in a supportive environment.
Required Skills
- Help Desk
- Troubleshooting
- Customer Service
- Ticketing Systems
- Technical Support
- Windows Support
- Network Support
- Communication
- Problem Solving
- Documentation
About New Era Technology
neweratech.comNew Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.
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