Episode Experience Manager
Globee.Shop(3 months ago)
About this role
The Episode Experience Manager at Globe is accountable for the end-to-end customer experience within a defined episode, ensuring consistency and satisfaction across channels. The role partners with cross-functional teams to align efforts with Globe’s customer experience strategy and translate customer insights into measurable improvements. It reports to the Episode Experience Lead and supports the company’s goal of delivering seamless, customer-centric digital and assisted journeys.
Required Skills
- Customer Experience
- Product Management
- Data Analysis
- Stakeholder Management
- Omnichannel
- A/B Testing
- Automation
- Agile
- Digital Channels
- Journey Optimization
Qualifications
- Bachelor's Degree in Business Administration, Marketing, Engineering, Information Technology, or Computer Science
About Globee.Shop
aliexpress.ru▶ Официальный сайт AliExpress на русском языке. ⭐ Скидки и распродажи. ⚡ Мы ускорили доставку! ✔️Огромный выбор и выгодные цены на ● мобильные телефоны, ● электронику, ● бытовую технику, ● одежду для детей и взрослых, ● товары для дома и сада и многое другое в интернет-магазине AliExpress.
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