Globe Group
The Episode Experience Manager is responsible for executing and managing day‑to‑day improvements of a specific customer episode across all touchpoints, ensuring a seamless and satisfying experience. The role monitors customer feedback, collaborates with frontline and support teams, and drives testing, automation, and metric reporting to enhance the overall episode journey.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Globe Group.
Globe Group didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role