ER Manager, Merchant Business
PhonePe(11 days ago)
About this role
An Employee Relations Manager at PhonePe will own the ER strategy for the Merchant Business, supporting a large field sales workforce (30,000+). The role is based in Bengaluru and focuses on enabling a performance-driven sales culture while ensuring fair employment practices, compliance, and a positive workplace climate.
Required Skills
- Employee Relations
- Policy Design
- Process Improvement
- Stakeholder Management
- Grievance Management
- ER Analytics
- Investigations
- Labour Law
- Compliance
- Training
+2 more
Qualifications
- MBA
- MSW
- LLB
About PhonePe
phonepe.comPhonePe is an Indian digital payments and fintech platform built around UPI for instant money transfers, mobile/DTH recharges, and utility bill payments. It also offers a range of financial products — buy/invest in digital gold and mutual funds, purchase insurance — plus merchant payments and QR-based in-store acceptance. Combining a consumer wallet with payments infrastructure and in-app services, PhonePe aims to simplify everyday transactions and financial services across India.
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