ERP Support Specialist – Tier I
EMCO Corporation
About this role
The Tier I ERP Support Specialist provides functional and technical support for the ERP platform, assisting teammates with inquiries and issues while ensuring service level objectives are met. The role focuses on incident management, troubleshooting, and supporting business processes within the ERP system. It requires a proactive approach to technical support and excellent communication skills.
Skills
Qualifications
About EMCO Corporation
emco.caEmco is a leading Canadian distributor of plumbing, HVAC, hydronics, waterworks and industrial products, serving contractors, builders, municipalities and OEMs. It operates a nationwide branch network and e‑commerce platform to provide product sourcing, inventory, logistics and fulfillment. Emco combines wholesale distribution with technical support, training and value‑added services to help customers with specification, installation and maintenance. The company focuses on reliable supply chain solutions for construction and infrastructure projects across Canada.
About EMCO Corporation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $55k
per year