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© All Rights Reserved. ApplyBlast.com
Alkira
Alkira is seeking an Escalation Engineer to resolve complex technical issues for their highest-value enterprise customers that cannot be handled by standard support processes. This role involves performing root cause analysis, collaborating with engineering teams to fix bugs, and creating documentation for internal and external use. The engineer will also provide off-hours escalation support and work closely with customers and internal stakeholders to ensure timely resolutions.
Headquarters
San Jose, California, United States
Company Size
51-200 employees
Founded
2018
Alkira is a cloud networking company that delivers a Network-as-a-Service platform to connect and secure applications and data across public clouds, on‑premises data centers, and edge locations. Its Alkira Cloud Services Exchange (CSX) provides cloud‑native, software‑defined networking with integrated routing, security, VPN, and built‑in visibility, eliminating complex point‑to‑point connectivity. The platform offers centralized orchestration, automated provisioning, and pay‑as‑you‑go consumption to accelerate cloud migrations, multicloud transit, and hybrid‑cloud operations for enterprises and service providers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alkira.
8% above the average for this role