ETIC, OCI Technical Support Engineer - Senior Associate

PwC Nederland(1 year ago)

HybridFull TimeSenior$112,898 - $152,100 (estimated)Advisory

About this role

A Cloud Support Engineer Product SME responsible for managing L2/L3 support activities within an ITIL-aligned managed services environment. The role focuses on delivering advanced cloud services across multiple client environments and ensuring operational excellence. The position supports incident, problem, and change management processes while maintaining configuration records and service performance reporting.

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Required Skills

Incident Management
Problem Management
Change Management
IaaS
PaaS
Troubleshooting
ITIL
Terraform
Ansible
DevOps

+6 more

Qualifications

Bachelor's Degree in Computer Science or Information Technology
Cloud Architect Professional
Cloud Operations Certification
ITIL Foundation
ITIL Intermediate

About PwC Nederland

pwc.nl

PwC accountants, financiële en belastingadviseurs bieden u zakelijke dienstverlening op het gebied van accountancy, belastingen, human resources, auditing, crisis management, performance improvement en financiële services.

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