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© All Rights Reserved. ApplyBlast.com
ASAPP
This role involves developing the technical roadmap and architecture for an evaluation platform focused on agentic and LLM-based systems. The position requires designing evaluation methodologies, building data infrastructure, and partnering with cross-functional teams to productize experiments. The ideal candidate will mentor engineers and stay current with advancements in ML and LLM systems.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2014
ASAPP is an AI-native enterprise platform delivering agentic customer experience solutions for large contact centers. Its flagship product, ASAPP CXP, combines autonomous AI agents (GenerativeAgent®) with human-in-the-loop workflows to automate complex interactions, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Serving global enterprises such as American Airlines, JetBlue, and Tangerine Bank, ASAPP targets CX leaders seeking to reduce costs, scale automation, and improve customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASAPP.
Right around the average for this role
Call center AI firm ASAPP raises $120 mln, valued at $1.6 bln
May 19, 2021
