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Product Leader at ASAPP - ApplyBlast

Product Leader

ASAPP

1 month ago

3.3 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves setting the product direction and vision for the ASAPP portfolio, translating customer and market needs into a focused roadmap, and partnering with cross-functional teams to convert AI advances into commercially valuable products. The position requires owning products end-to-end, ensuring customer outcomes, and maintaining high standards for AI quality, reliability, and safety. Additionally, the role focuses on shaping go-to-market strategies, leading across functions, and building a high-performing product and design team.

Responsibilities

Define product vision and roadmap for the AI portfolio
Partner with engineering and research to convert AI advances into products
Lead products from incubation through production deployment and scale

Skills

About ASAPP

asapp.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2014

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ASAPP is an AI-native enterprise platform delivering agentic customer experience solutions for large contact centers. Its flagship product, ASAPP CXP, combines autonomous AI agents (GenerativeAgent®) with human-in-the-loop workflows to automate complex interactions, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Serving global enterprises such as American Airlines, JetBlue, and Tangerine Bank, ASAPP targets CX leaders seeking to reduce costs, scale automation, and improve customer satisfaction.