EverPro - Director, Customer Success Operations
EverCommerce
About this role
EverPro (an EverCommerce brand) is hiring a Director of Customer Success Operations to lead operational excellence across post-sale functions including Customer Success, Support, and Professional Services. The role partners closely with Revenue Operations and Customer Success leadership to transform post-sale operations into scalable, data-driven customer lifecycle outcomes. This position directly impacts retention, expansion, and overall customer satisfaction.
Skills
Qualifications
About EverCommerce
evercommerce.comEverCommerce Solutions Inc. provides software, payment processing, and marketing technology for small and medium-sized service businesses. Its platform serves industries such as home services, health and wellness, and fitness by helping businesses manage operations, customer engagement, and payments.
Recent company news
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10 hours ago
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1 month ago
Stock TitanEverCommerce (NASDAQ: EVCM) sells EverConnect to Ignite Visibility, ends strategic review
Oct 31, 2025
TechStock²EverCommerce (EVCM) Stock News, Analyst Forecasts, and Key Catalysts as of Dec. 14, 2025
Dec 14, 2025
About EverCommerce
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for EverCommerce.
Salary
$200k – $215k
per year