EverPro - Director, Customer Success Operations

EverCommerce Solutions Inc.(5 months ago)

RemoteFull TimeDirector$200,000 - $215,000Customer Success Operations

About this role

EverPro (an EverCommerce brand) is hiring a Director of Customer Success Operations to lead operational excellence across post-sale functions including Customer Success, Support, and Professional Services. The role partners closely with Revenue Operations and Customer Success leadership to transform post-sale operations into scalable, data-driven customer lifecycle outcomes. This position directly impacts retention, expansion, and overall customer satisfaction.

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Required Skills

Customer Success Operations
Revenue Operations
Operational Excellence
Strategic Planning
Forecasting
Performance Measurement
Process Improvement
Customer Health Scoring
Customer Segmentation
Data Analytics

+10 more

Qualifications

Bachelor’s Degree
MBA

About EverCommerce Solutions Inc.

evercommerce.com

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