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Exec Dir Of Hotel Operations at Seneca Gaming Corporation - ApplyBlast

Exec Dir Of Hotel Operations

Seneca Gaming Corporation

3 months ago

Niagara Falls, NY

Onsite

Full Time

Senior

0 applicants

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About this role

The Executive Director of Hotel Operations oversees all hotel functions including EVS, Front Desk, Housekeeping, VIP services, and Transportation to ensure AAA Four Diamond-level service. This role involves directing daily operations, managing departmental budgets, training staff, and maintaining compliance with corporate policies and internal controls within a 24/7 casino and hotel environment.

Responsibilities

Direct and administer all hotel operations including housekeeping and front desk
Prepare detailed financial reports and ensure adherence to departmental budgets
Manage daily operations to exceed AAA Four Diamond service standards
Oversee recruitment, hiring, training, and discipline of departmental staff
Conduct daily walkthroughs to ensure compliance with department standards

Skills

Qualifications

Bachelor's Degree in Hospitality Management or Business10 years hospitality management experience5 years Manager/Director level experienceValid driver's licenseAAA Four Diamond standards knowledge