Executive, Customer Promise - Healthcare Claims

Chevening Awards(1 month ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$69,741 - $94,462 (estimated)Claims

About this role

The role supports Prudential’s claims operations by handling accident and hospitalization life insurance matters, ensuring customer enquiries are resolved within agreed service levels. The incumbent works across operations and other departments to maintain service quality, prepare reports, and support process improvements. The position may be filled at entry (Executive) or assistant manager level depending on experience.

View Original Listing

Required Skills

Claims Assessment
Claims Processing
Customer Service
Communication
Report Preparation
Process Improvement
Training Delivery
Case Follow-up
IT Literacy
Stakeholder Coordination

Qualifications

Degree (Biomedical Science/Biology/Mathematics/Economics/Statistics/Business Administration)
ACII
AMII
AAII
FLMI

About Chevening Awards

chevening.org

Since 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.

View more jobs at Chevening Awards →