Executive, Guest Service
CapitaLand(1 year ago)
About this role
A Guest Service Associate at CapitaLand supports daily front-desk operations for a serviced residence, ensuring residents receive attentive service and a welcoming, home-like stay. The role involves handling resident check-ins/check-outs, managing accounts and reservations, and liaising with supervisors on feedback and issues.
Required Skills
- Check-In
- Check-Out
- Front Desk
- Key Management
- Customer Service
- Reservations
- Bookkeeping
- Guest Relations
- Complaint Handling
- Cash Handling
+3 more
About CapitaLand
capitaland.comCapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential and new economy sectors such as business parks, industrial, logistics and data centres.
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