Executive - Personal Financial Services (Operations & Customer Service)
Hong Leong Bank Berhad(2 years ago)
About this role
The Personal Financial Services Operation & Customer Service Executive is a branch-based role serving as the first point of contact for walk-in customers, handling routine banking transactions and ensuring seamless service. The role also involves identifying customer needs and recommending the bank’s products to drive account growth and cross-selling.
Required Skills
- Customer Service
- Cash Handling
- Transaction Processing
- Cross Selling
- Sales
- Communication
- Account Opening
- Cash Balancing
- Compliance
Qualifications
- FIMM/UT License
- PCE License
- TBE License
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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